|
  Handle With Care is one of this country's leading crisis intervention and restraint training programs. Established in 1984 by Bruce Chapman, HWC creates safer human service environments in over 1000 agencies, schools and homes in 47 States, Puerto Rico, Canada and Europe. We have established a presence in virtually every human service market segment including private, foster and group homes, schools, residential treatment centers, emergency services, psychiatric facilities (including forensic), general hospitals, brain injury centers, social service agencies, community services, CPS, INS, juvenile detention centers, juvenile and adult probation, parole and corrections.
Bruce Chapman, President and Founder of HWC, created Handle With Care technology from 1973 to 1984 at Pennsylvania Hospital in Philadelphia, where he was regarded as the hospital's authority on the prevention and management of out-of-control behavior. The Tension/Tension Reduction Cycle (T/TRC) and Solid Object Relationship (SORM) Models were also developed at Pennsylvania Hospital in Philadelphia. They were first introduced to psychiatric residents at the Institute of Pennsylvania Hospital in 1980 and continue to provide the theoretical foundation for HWC's training.
Handle With Care's program is used by JCAHO accredited and Medicare/Medicaid participating facilities, and complies with JCAHO policies, CMS regulations and HHS rulings regarding safety and restraint. HWC's founder, Bruce Chapman regularly provides consultations, answers and advice on the entire spectrum of behavior management, crisis intervention and restraint. Bruce is qualified as an expert on such topics as the proper and improper use of physical and therapeutic (mechanical) restraint, unarmed use-of-force and self-defense.
|
|
|
|
Handle With Care's training program consists of verbal de-escalation (including theoretical models and role plays) and nonviolent physical intervention.
Verbal de-escalation: HWC's verbal training prepares staff to use the power of their relationship to de-escalate someone in crisis in order to avoid a physical intervention whenever possible. The program i ntegrates two models created by HWC's founder, Bruce Chapman: (1) The Tension/Tension Reduction Cycle (T/TRC), which is used to time verbal and physical intervention modes to escalation and de-escalation tension, and (2) The Solid Object Relationship Model (SORM), which is based on the observation that a person in crisis will attach himself to a more solid object to regain stability. The verbal program help intervention staff how to become that solid object. |
|
Physical Intervention: The centerpiece of  Handle With Care's physical program is our proprietary holding method, the Primary Restraint Technique (PRT); the only physical technique ever granted a U.S. Patent. HWC's physical program also includes a proprietary physical hold for smaller children as young as three, standing, seated and floor restraint, non-violent personal defense, team deployment and team restraint, breaking up fights and a proprietary collection of intervention strategies, including vehiclar transport, adapted to your agency's mission and policies. HWC is considered by many to be the most carefully engineered and powerful physical restraint technology in the world. | |
|
|
SoftCircle Client Protection Products are the natural extension of Handle With Care and are the result of over 30 years of direct hands-on experience managing dangerous behavior. The entire line is so innovative it has required 12 separate US and International Patents thus far. Our restraint products are meticulously manufactured at our facility in Gardiner, NY, while our dipped foam products are manufactured by Red Central Foams in Mexico. Our products include: CerviPro SpitGuard, PillowPro SpitGuard, SoftCircle Modular Restraint System and ParaBed Portable Restraint Bed. Visit the product side of our site for more information.